Success Story: IMPA Speaks with One Voice After Implementing CRM

The Situation: Raj Rao, Chief Executive Officer and President of the Indiana Municipal Power Agency (IMPA) understood communication throughout his organization was suffering from a versioning problem. On any given day, IMPA departmental staff would interact with personnel from their member communities, but the information obtained during those interactions would not be available to others Read the full article »

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Custom Solution for Royal United Mortgage Optimizes Loan Options Worksheet

The Situation: Eric Ashton, VP of Information Technology for Royal United Mortgage, was noticing the outstanding customer experience provided by their loan advisors was at risk of deteriorating. “We train our folks to dig deep and ask the questions that go beyond a simple refinance. We build a positive rapport and relationship to set ourselves Read the full article »

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Indiana Firms to Provide Services on $12.6 Billion Department of Defense Contract

10-year contract with the Defense Intelligence Agency (Carmel, IN April 18, 2021)  Five Indiana-based companies: Leaf Software Solutions (Carmel), The Mako Group (Carmel), Lifeline Data Centers (Indianapolis), infosentience (Bloomington) and 3DGS (Carmel), will perform services on the Defense Intelligence Agency (DIA) Solutions for Information Technology Enterprise III (SITE III) Indefinite Delivery/Indefinite Quantity (IDIQ) contract vehicle. Read the full article »

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Red Gold Digital Process Automation

The Situation: Red Gold, a tomato processing company based in Indiana, not only produces its own branded products, but also works with companies to create private label tomato products sold under many other brand names. In the past several years, the Red Gold’s cross functional team responsible for new label/item creations has been observing problems Read the full article »

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