Success Story: Leaf Improves its Process to Deliver Customer Delight

The Situation: Justin Kruse, Power Platform Practice Lead at Leaf, identified an opportunity to address two key challenges with Leaf’s internal sales and operations processes. Both challenges directly affect customer satisfaction, and the solution would create a positive impact for Leaf. Since these obstacles were not easily overcome using the traditional project management tools, Justin Read the full article »

Success Story: IMPA Speaks with One Voice After Implementing CRM

The Situation: Raj Rao, Chief Executive Officer and President of the Indiana Municipal Power Agency (IMPA) understood communication throughout his organization was suffering from a versioning problem. On any given day, IMPA departmental staff would interact with personnel from their member communities, but the information obtained during those interactions would not be available to others Read the full article »

CarDon Senior Living Transforms Tracking and Reporting with Power Platform

The Situation: With operating procedures changing fast due to the coronavirus pandemic, CarDon needed to ensure the safety of its senior living community residents and associates by employing a comprehensive testing, tracking, monitoring, and compliance solution. Tom McClelland, Executive Director, IT for CarDon noted, “When COVID-19 reared its head in March 2020, we immediately needed Read the full article »

Indiana Firms to Provide Services on $12.6 Billion Department of Defense Contract

10-year contract with the Defense Intelligence Agency (Carmel, IN April 18, 2021)  Five Indiana-based companies: Leaf Software Solutions (Carmel), The Mako Group (Carmel), Lifeline Data Centers (Indianapolis), infosentience (Bloomington) and 3DGS (Carmel), will perform services on the Defense Intelligence Agency (DIA) Solutions for Information Technology Enterprise III (SITE III) Indefinite Delivery/Indefinite Quantity (IDIQ) contract vehicle. Read the full article »

Case Study: Probo Medical’s Growing Pains Compel Accounting Software Upgrade

Find out how Probo Medical successfully navigated through big business changes during fast-paced growth by implementing a Sage Intacct Cloud Accounting solution. At Probo Medical, moving away from QuickBooks was paramount, since handling a multi-entity structure with multi-currency capabilities, integrating Salesforce, and customizing the accounting functions and reporting features were necessary for the continued success Read the full article »

Just Published – 2021 Nonprofit Technology Trends Report

Hot off the press is the 2021 Nonprofit Technology Trends Report. The report shares the results of over 500 nonprofit finance leaders who participated in the survey. Available in the report are the survey results around the topics of funding and donors; programs and services; communication and constituent engagement; market trends; technology; and accounting and Read the full article »