Nonprofit case study – Keeping Pace with High Growth Demands at Meals on wheels

Meals on Wheels Case Study

Are you a finance or accounting leader in a growing nonprofit organization? Then this case study will go a long way to help you understand the impact of implementing cloud based financial software.


Keeping Pace with High Growth Demands

Meals on Wheels America is the leadership organization supporting the more than 5,000 community based programs across the country that are dedicated to addressing senior isolation and hunger. The nonprofit’s challenge is to prepare the network that already serves 2.4 million Americans each year to meet the increasing demands of a rapidly growing senior population.

Meals on Wheels America needed modern financial management to keep up, as Don Miller recognized when he joined the nonprofit as chief financial and administrative officer in 2013. “I walked into an organization that was running on QuickBooks and Excel and was very limited by its systems, especially when it came to managing grants,” Miller said. “I knew we needed an accounting system that could help us grow.” As it was, Meals on Wheels America faced tons of time-consuming manual accounting work, and relied on Excel to manage grant funding – which was especially problematic with restricted grants from funders that specify a particular use. Reporting was severely limited, and travel and expense accounting was still done on paper.

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