What is Dynamics 365 CRM?

Dynamics 365

Dynamics 365 brings together the best of Microsoft’s CRM and ERP cloud offerings into one cloud service with specific, purpose-built apps for business functions. Sales, Marketing + Adobe, Finance, Project Service Automation, Customer Service, Operations, Field Service along with PowerApps, Power BI and Flow into one unified platform.

The apps are designed so they can be easily and independently deployed, which means you can start with the business area you need and scale as the business demands. All Dynamics 365 apps, plus the larger portfolio of cloud solutions like Office 365, will share a common data model so it will be a breeze to adopt additional capabilities.

Leaf empowers organizations to leverage technology to create efficiencies and become more profitable. By combining your business logic, processes, and people with Dynamics 365 we are able to build custom end to end enterprise business software that manages any of the relationships that are critical to the success of your business.

Dynamics 365

Dynamics 365 End Users benefit?

First off, it is a gorgeous application that has a modern but familiar feel that your employees love

  • Start with what you need. Dynamics 365 business apps fit specific roles so you can start with what you need and grow at your own pace. Traditionally you’d have to purchase the entire ERP or CRM together but with this decoupled approach, you can start where you want, and pay only for what you need. For example, you can get finance and then supply chain operations or customer service.
  • Productivity where you need it. By connecting the structured workflow of business applications and processes with the unstructured work of collaboration and productivity, employees will be empowered with a merged world that reduces task/screen switching. The common data model makes it easier to surface context across Office 365, Dynamics 365, Power BI and more.
  • Gain insights from built-in intelligence. Everyone wants dashboards and dreams of predictive and prescriptive analytics. By infusing business applications and processes with big data, advanced analytics, and IoT out-of-the-box, the tools can proactively guide employees and customers to optimal decision making and outcomes. With the power of the cloud and machine learning, you can connect what matters and transform insights into action.
  • Be ready for growth. Organizations can reimagine their business models with a consistent, flexible, and extensible platform. These nimble applications will let them compose, modify and extend processes in real-time. You can deploy true unified commerce at a global scale and continue to grow and evolve the business software for a lifetime – all without the cost, complexity, and inflexibility of other solutions.